About Elunexo

Welcome to Elunexo.

Elunexo is a brand managed by Guizhou Yunxie E-Commerce Co., Ltd.

We aim to provide customers with dependable products, straightforward service information, and a smooth online shopping experience.

From exploring our products and completing purchases to receiving assistance after your order, we are committed to making every step simple and convenient.

Our support team can assist with product questions, order details, payment-related inquiries, shipping updates, return requests, refund questions, and other customer service matters.

Company Information

To provide clear business information, please find our contact details below:

Brand Name:
Elunexo

Company Name:
Guizhou Yunxie E-Commerce Co., Ltd.

Customer Service Email:
service@elunexo.com

Business Address:
No. 11, 6th Floor, Building 7, Greenland New Metropolis, 2640 Jinsu Avenue, Shawen Town, Guiyang High-Tech Zone, Guiyang City, Guizhou Province

Phone Number:
+86 0851-84863155

Customer Support

Service Hours:
Monday – Friday

Typical Response Time:
Usually within 24–48 business hours

During public holidays, promotional campaigns, or periods with increased customer requests, response times may be slightly extended.

Thank you for your patience and understanding. Our team will respond as soon as possible.