Customer Support

At Elunexo, managed by Guizhou Yunxie E-Commerce Co., Ltd., we are dedicated to offering professional assistance and clear communication to ensure a smooth shopping experience for our customers.

Our customer care team is available to help with product-related questions, order updates, delivery information, return requests, refund inquiries, and other service-related matters.

Before reaching out to our team, you may check our FAQ section for helpful information about common topics, including orders, payments, shipping, returns, and refunds.

If you need further assistance, please contact us using the details below.

Contact Information

For questions regarding products, orders, delivery, or after-sales support, please contact our customer service team:

Brand Name:
Elunexo

Company Name:
Guizhou Yunxie E-Commerce Co., Ltd.

Email:
service@elunexo.com

Business Address:
No. 11, 6th Floor, Building 7, Greenland New Metropolis, 2640 Jinsu Avenue, Shawen Town, Guiyang High-Tech Zone, Guiyang City, Guizhou Province

Phone Number:
+86 0851-84863155

Thank you for choosing Elunexo.

We appreciate your support and remain committed to providing helpful service, accurate information, and a dependable shopping experience for every customer.